Let’s start with the basics. “TVL PROTECT” is an abbreviation of travel protection, which means buying travel insurance. The insurance payment is small, and only Priceline offers it when booking a trip through its website. To explain, Priceline decides to give you the insurance company to join you and thus, they give you the opportunity to buy insurance that may be really essential, for example, for your trip canceled, or a piece of lost luggage, etc. When you select the option, the “PRICELN*TVL PROTECT” will be shown right there in your payment description. Typically, the remaining letters like “CT” do the basic work of indicating the office that processed the charge.
Why Are People Complaining About It?
A lot of people nowadays are aware of the charge and they believe it to be a suspicious fee and they even think that they might have been defrauded. Some of the users are aware of the choice they made, but still, they could not find it relevant to their booking. That is not to say that Priceline’s customer service is a faultless one. However, it is not easy to get correct and clear answers from the customer service of Priceline. Thus, the charge will remain unauthorized until individuals are cleared about it. That means we will be happy to make it less complex for you.
How Much Does This Charge Cost?
The fare for the “PRICELN*TVL PROTECT”, in case of, it amounts to a minimum of twenty dollars, that the charge might be within for lighter bookings, for example, for a short flight or just one night in a hotel. But in the case of an expensive trip such as a long and luxurious vacation or a more sophisticated package, this fee may even exceed a hundred dollars. It is all contingent on the grand total of your flight, hotel, or car rental and what kind of insurance you chose on the payment page.
How To Check If This Charge Is Yours?
Do you wish to absolutely make sure that this charge is actually made by you? Here are the steps in which you can identify it without any difficulties. The first thing to do is to find your booking confirmation email from Priceline. If any reference to travel protection or insurance fees is there, look for the amount on your statement to see if it is the same. Another way to verify is to make a phone call to the number given next to the fee, but usually, it is a toll-free Priceline support line. Just tell them that you need the charge date and amount. That’s all. Almost immediately, you will be able to tell if it’s yours or not.
What To Do If You Don’t Recognize This Charge?
If this charge was quite unexpected and you are absolutely positive that you did not buy any safeguard, take it easy, there is a solution. The time for us to get busy with the order of the day is coming now. Make a phone call to your bank or credit card company as the first step. Not only can you ask them to prevent such payments in the future but also they can assist you in challenging the decision. Also, while you do so, contact Priceline’s customer service providing your reservation details. Let them know straightforwardly that you were not aware of the issue and request a refund.
