For some of you, the charge on your credit card bill like “CERTUS AIRVAC SERVICE” may make sense if you already know Certus really is. It is basically a charge that shows up on your card bill whenever you use a Certus air-and-vacuum machine, which could be at a gas station to inflate your tires or maybe just vacuum your car/vehicle. Usually, this is just some small charge, but if not, you should not be taking it lightly. Let’s understand it all in a much better way.
Understanding These Very Codes on Your Statement
Every payment you make is reflected in your statement by a short description or a code. As in the case of Certus, credits like “PC*9000020” or “Certus AirVAC Vending” could be found. These codes are named so because of the payment system used in the machine. Although they seem strange to you, they all confirm that what you did was, in fact, using a Certus air or vacuum machine.
The fees are often minute, and most times, it is just a matter of a single or double dollar.
Who Is Certus?
Certus is the company that operates and maintains those air and vacuum vending machines at gas stations and similar locations. When you pay at one of these machines using a card or contactless payment, Certus processes that transaction. That’s why their name appears on your bank or card statement.
Why You See This Charge
When you employ a Certus machine, you make a selection of a service (air or vacuum), make the payment, and the machine operates to provide the chosen service. While doing this, the payment system sends a request to the bank to get the transaction approved. If the request gets approved, it is through the account that the charge is made to your statement, either instantly, but sometimes it can be in the form of pending before it finally resolves.
How to Validate the Charge
Check the receipt you received, whether it be a printed one or an email copy, if you are not sure about the charge. Look up the date, time, and location to find the bill on your bank statement, and then compare this information with them. If all these data correspond, then the charge is genuine.
In the case of the receipt’s absence, equip yourself with the banking app or go to your statement of account for the transaction details. You usually see the name of the business or the location on your account, which can help you recall or remember the visit again.
What To Do If the Charge Isn’t Yours
First, call the store where the machine is placed to check if they have transaction details. If that doesn’t work, you can get in touch with Certus customer support and provide your card details (last 4 digits), date, and amount. They will investigate the transaction for you.
In the event the problem is still unsolved, the best option is to get in touch with your bank or credit card provider and inform them about the unauthorized charge. This way, they will take you through dispute resolution, ask you to provide some proof, for example, screenshots or receipts.
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Looking for other unknown charges? See our full list here: Unknown Bank Charges List.
