To put it in the simplest words possible, see, a DD/BR charge is simply the information that displays when you purchase something from Dunkin’ Donuts or Baskin-Robbins. Both of these brands are part of a larger company; thus, they use the same name on the receipt. It does not matter if you just had coffee, only one ice-cream, or had bought a card as well; you will see on your bank statement the code DD/BR without any extra or other indication. Let’s see some other handy details about this charge, so that you know it is a legit one.
How to Spot a DD/BR Charge
From your statement, you could come across “DD/BR Q45” or “DD/BR #123456.” In some cases, you might find accompanying words such as “POS Purchase” prior to it and “AUTO RELOAD” after it. The combination of letters and numbers corresponding to “DD/BR” does not mean any suspicious money has been charged. Mostly, it is just a store code or transaction ID, nothing more.
Is DD/BR Legit?
Relax, DD/BR is nothing but a normal and legal method of Inspire Brands, the people behind Dunkin’ Donuts and Baskin-Robbins, of coding their transactions. Having DD/BR on your statement is their usual way of treating a purchase in any of their stores through the POS system.
Common Issues People Run Into
On a few occasions, the said charges are invisible to the eyes of people, but reappear as withdrawals from their accounts a few days later, which may be the cause of surprise for the individuals who have recently checked their account balance, and it was all fine then. Some also find out that the same deposit/withdrawal transaction has been done twice, usually due to a malfunction in the software or a network connection that has made your request multiple times. Unexpectedly, a former card being stored in the app could automatically refill to the maximum extent. They are most of the time innocent mistakes, and we will talk about the ways to remedy them.
What Kind of Amounts Are We Talking?
With most DD/BR charges, we are talking about routine things. For instance, a coffee or ice cream treat typically costs from two to five dollars. If you bought a meal deal, a gift card, or reloaded several items, you would be charged an amount around ten or fifteen dollars. Normally, looking up the amount and date of purchase in your statement will do the job of informing you on which things you have bought.
What to Do If a Charge Looks Wrong
If you see a charge described as a DD/BR entry and you are puzzled about this, the first step is to make contact with Dunkin’ and Baskin-Robbins Consumer Care at 1-877-833-2633. They will be able to investigate the transaction to see if there is a mistake and they can also refund the amount. If you are still in doubt, then get in touch with your bank or card issuer. However, remember that the law allows you only about sixty (60) days from the posting date to report a false transaction in writing. It’s a standard protocol made as per the consumer protection law.
