Let’s say you’re at that time of the month when you’re staring down at your credit card bill, and then you suddenly see something like “AMC 9640.” To be honest, right away, it doesn’t explain anything. But for those who have no idea about what this charge actually means, well, it has something to do with the membership of AMC Stubs Premiere, which is a specific program of AMC Theaters. If you still don’t get it, just keep on reading to understand it all in a much better way.
What is the AMC 9640 charge?
The AMC 9640 charge is usually related to AMC Stubs Premiere, a paid loyalty program of AMC Theaters, and is charged to you when you make a purchase in their theater. After you have signed up for this plan at least once, you may have authorized auto-renewal. The charge is an annual one that takes place on its own, which means, from one year to another, making the payment without the user noticing.
These fees typically span $15 to $30, with the actual amount being determined by the taxes that are in effect in the place where you reside. The numeric part “9640” is just a system of the company’s internal code referring to the transaction that AMC is using, thus it is showing up there as “AMC ONLINE 9640” on your bank statement.
How To Verify If the Charge Belongs to You
This is how you can realize if the charge is actually yours:
- Access the AMC homepage: Sign in to your Stubs account at https://www.amctheatres.com.
- Look at your account activity: Check under your membership section or order history to see if your plan was recently renewed.
- Look up your email inbox: Use the keyword @amctheatres.com to find any renewal receipts that match the date of the charge.
Not sure yet? No worries, you can contact AMC support at 888-440-4262 or use the chat feature on their website for speedy help.
What To Do If You Didn’t Authorize This Charge
If you can definitely say that the subscription wasn’t created by you, or in case of the Premier membership being already canceled, then you must follow these steps:
- Get in touch with your bank or card provider: Please, use the contact number on the backside of the card to inform them of the charge and request a dispute.
- Sign in to AMC once again: Make sure that there are no active memberships in your account and cancel all of them to prevent being charged in the future.
- Check your statement carefully: Watch closely how your money is being spent in the next few weeks and see if there is any other charge on your account that you are not aware of.
You’re Not the Only One
Quite a number of users are under the impression that they canceled their AMC subscription, but weeks later, they discover that the auto-renewal was still working. It can be a missed email, or it can be due to not signing in for a long time, so the user doesn’t know what actually happened. Thus, if you are the one who has experienced it, don’t you worry about it all, as it’s easier than you may imagine.
